IPNEWS: Last weekend, the National Identification Registry Liberia (NIR) conducted a daylong refresher training for Enrollment Staff across Monrovia.
The day long refresher training which was attended by over seventy five Enrollment Staff assigned across Monrovia was held at the registry’s newly located head office adjacent the German Embassy along the Tubman Boulevard.
Speaking to participants, NIR Executive Director Hon Hon. Andrew Peters thanked the Enrollment Staff for job well done over the years and admonish them to put integrity and customer service at the top of their job as the NIR is a public service entity.
Director Peters said he is aware of the stress Enrollment Staff go through daily with customers but patience and professionalism is vital in public service.
The National Identification Registry Boss said before resumption, all Enrollment Staff will sign onto a form in the Deputy Executive Director for Administration (DEDA) office committing themselves to professionalism and integrity in public service before deployment.
The NIR Boss told the gathering that lots is being done behind the scenes to resume the ID process but was quick to mentioned that the NIR will in the coming weeks announce to the public that new security features will be added on the National ID Card (citizen ID card) to avoid duplication as it has been done by criminals over the years.
Executive Director Peters said because of the confusion in the public about foreigners in possession of the citizen’s ID Card, the new cards will come with four different colors to show distinction;
1. Liberian Citizens
2. ECOWAS Residents
3. Non-Ecowas Residents and
4. Non-African Residents
The participants were lectured by different facilitators on various topics which includes; customer service, integrity, financial discipline among others.
